Overview
For legal reasons, all data in Crownbeam is deleted immediately after cancellation and cannot be restored or exported afterwards. If you want to keep your data, the export must be requested before or at the time of cancellation.
Important: After cancellation, data export is no longer possible. Submit your export request before you cancel your account.
How to export your data
You can request a data export directly from our support team. Send an email to [email protected] — the team will get back to you with the next steps.
FAQs
Can I still export my data after cancellation?
No. For legal reasons, all data is deleted immediately after cancellation. An export is no longer possible after that. Submit your request in good time before your cancellation date to [email protected].
What exactly is deleted on cancellation?
On cancellation, all data stored in Crownbeam is deleted. If you need specific documents, request the export in good time before cancelling.